Privacy Policy

Apna Printing ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us when you browse our website, place an order, upload photos for personalisation, or contact our support team. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Contact details — name, phone number, email address and delivery address, provided when you place an order or fill out a form.
• Order details — the products you buy, customisation choices, and payment status (we do not store your card, UPI or bank details — these are handled securely by our payment partners).
• Photos and files you upload — used solely to print your customised product (e.g. photo frames, mugs, keychains) and for order-related quality checks.
• Usage data — basic technical information such as browser type and pages visited, used to keep the website working smoothly.

How we use your information

• To process, print, pack and deliver your order.
• To contact you about order status, delivery updates or unboxing/damage claims.
• To respond to questions sent through our Contact page, WhatsApp, phone or email.
• To send offers or updates, only if you've opted in (you can unsubscribe anytime).
• To improve our products, website and customer experience.

Photo uploads for personalised products

Any photo or design file you upload is used only for producing your order. We do not sell, publish or share your photos with third parties, except with our printing and courier partners strictly as needed to fulfil your order.

Sharing of information

We do not sell your personal information. We share only the minimum necessary details with trusted partners who help us run our business, such as courier companies (for delivery), payment gateways (for processing payments) and SMS/WhatsApp providers (for order updates). These partners are only permitted to use your data to provide the relevant service to us.

Data security

We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your choices

• You can request a copy of the personal data we hold about you.
• You can ask us to correct or delete your personal information.
• You can opt out of marketing messages at any time.

To exercise any of these choices, reach out via our Contact page and we'll respond promptly.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The "Last updated" date at the top of this page will always reflect the latest version.

Contact us

For any privacy-related questions, write to us at care@apnaprinting.in or call +91 90000 00000.